Privacy policy

Privacy policy

FloweyInk is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

a) Information You Provide

We collect the information you voluntarily provide when:

  • Placing an order

  • Contacting us

  • Subscribing to our newsletter

This may include:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Payment information (processed securely by third-party providers)

b) Automatically Collected Information

When you browse our store, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies for analytics and functionality

We use these only to improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions, or product announcements (only if you opt-in)

  • Detect and prevent fraud

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We only share your information with trusted service providers who help operate our store, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Email service tools

  • Analytics providers

These partners are only given the minimum data required to perform their services.

4. Cookies

We use cookies to:

  • Remember your preferences

  • Improve site speed and functionality

  • Analyze website traffic

You can disable cookies in your browser settings, but some features may stop working properly.

5. Data Security

We use industry-standard security measures to protect your information, including SSL encryption and secure payment processing.
However, no system is 100% secure — online transmissions always carry some risk.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (“Right to be forgotten”)

  • Opt out of marketing emails

  • Request a copy of your data

To exercise your rights, contact us at info@floweyink.com.

7. Retention of Data

We retain your information only as long as necessary to:

  • Fulfill your orders

  • Meet legal obligations

  • Resolve disputes

8. Third-Party Links

Our website may contain links to external sites. We’re not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy as necessary. Changes will be posted on this page with an updated “Last modified” date.

10. Contact Us

For any questions about this Privacy Policy or your data:

Email: info@floweyink.com